Legal marketing directors often evaluate lead response time as a conversion metric. How many inquiries were contacted? How quickly did the intake team respond? How many consultations were scheduled? How many leads became signed cases? Those are essential questions,...
Legal Intake
Depo-Provera MDL Reaches 5,830 Pending Cases: What the Court’s Proof Requirements Mean for Intake Operations
The Depo-Provera multidistrict litigation has reached a size that should command the attention of more than litigation teams. As of July 1, 2026, the Judicial Panel on Multidistrict Litigation reported 5,830 pending actions in MDL No. 3140. That represented an...
AI Intake Is Not a Shortcut: How Plaintiff Firms Can Use Automation Without Losing Judgment
Plaintiff firms are under pressure to respond faster, qualify leads more consistently, and avoid losing viable cases because a prospect waited too long for a call back. AI intake automation can help with that pressure. It can route inquiries, summarize lead...
How Law Firms Can Spot Underperforming Case Sources Before They Waste Budget
For mass tort and plaintiff firms, case acquisition is not just a marketing expense. It is a pipeline investment. Every paid lead source, referral partner, call campaign, co-counsel relationship, and digital intake channel should be evaluated by the same core...
Why Intake Bottlenecks Are a Revenue Problem, Not an Operations Problem
For many law firms, intake problems are treated like an internal workflow issue. Calls are missed, forms sit unanswered, follow-ups get delayed, and the explanation is usually operational: the team is busy, the process needs tightening, or the case management system...




